Responsible Gambling
At Ozwin Casino, player welfare is our top priority. We provide the tools and resources you need to stay in control and enjoy gambling as entertainment — not as an escape.
Ozwin Casino strictly enforces the 18+ age requirement. Online gambling is only available to adults. If you are under 18 years of age, you must not attempt to register or place wagers. We use age verification technology and cooperate with authorities to prevent underage gambling.
What is Responsible Gambling?
Responsible gambling means enjoying casino games as a form of entertainment while maintaining control over time spent and money wagered. It means understanding that the house has a mathematical edge, that wins are never guaranteed, and that gambling should never be viewed as a way to make money or to solve financial problems.
Ozwin Casino is committed to creating a safe environment that promotes responsible gambling. We comply with responsible gambling guidelines and provide tools that help players make informed choices about their gambling activity.
Gambling is entertainment
Set limits before you play
Never chase your losses
Your Player Protection Tools
All tools are available in your Account Settings. Contact support if you need assistance setting up any protection measures.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately and can only be decreased instantly — increases require a 24-hour cooling-off period.
Session Time Limits
Set a maximum session duration. When your time limit is reached, you will be automatically logged out. Reality checks can also be enabled to remind you how long you've been playing.
Loss Limits
Establish a maximum amount you're willing to lose in a given period. Once this limit is reached, you cannot place further bets until the period resets or your limit is adjusted.
Self-Exclusion
Take a break from gambling for a period of your choosing — from 24 hours to permanently. During self-exclusion you cannot access your account, and all marketing communications will cease.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Recognising the warning signs early is the first step toward getting help. If you identify with any of the following, please reach out to a support service.
- 1
Spending more money on gambling than you can afford to lose
- 2
Borrowing money or selling assets to fund gambling
- 3
Neglecting work, family, or personal responsibilities due to gambling
- 4
Feeling anxious, irritable, or restless when not gambling
- 5
Chasing losses by placing increasingly larger bets
- 6
Gambling to escape problems, stress, or negative emotions
- 7
Lying to family or friends about your gambling habits
- 8
Continuing to gamble despite wanting to stop
Australian Support Organisations
If you or someone you know needs help with gambling, these free, confidential services are available across Australia.
Gambling Help Online
Free, confidential counselling 24/7 for Australians affected by gambling.
MindSpot
Free online mental health service funded by the Australian Government.
Our Commitment to You
We will never market gambling as a way to make money or solve financial problems.
We maintain strict 18+ age verification and will never knowingly allow underage gambling.
We will provide all responsible gambling tools free of charge, always.
We will respond to self-exclusion requests within 24 hours.
We will never contact self-excluded players with promotional material.
We train all staff to recognise and respond to signs of problem gambling.