Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of Ozwin Casino ("the Casino", "we", "our", "us") and constitute a legally binding agreement between you and Ozwin Casino. By registering, accessing, or using any part of the Casino, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Casino. We reserve the right to amend these Terms at any time. Continued use of the Casino after amendments constitutes acceptance of the revised Terms.

To use the Casino, you must: • Be at least 18 years of age (the legal age for gambling in Australia); • Be a resident of a jurisdiction where online gambling is not prohibited; • Not be a professional player, agent, or affiliate of Ozwin Casino acting in a personal capacity; • Not be a current or former employee or contractor of Ozwin Casino or its subsidiaries. We reserve the right to request proof of age and identity at any time. Accounts found to belong to underage players will be immediately suspended and all funds confiscated in accordance with applicable law.

When registering an account, you must provide accurate, current, and complete information. You agree to maintain and promptly update your information. You are responsible for maintaining the confidentiality of your login credentials. Each player is permitted to hold one account only. Duplicate accounts will be suspended and any associated bonuses forfeited. You must notify us immediately of any unauthorised use of your account or any breach of security.

All bonuses and promotions offered by Ozwin Casino are subject to specific terms including wagering requirements, time limits, and game restrictions. The standard wagering requirement is 30x the bonus amount unless otherwise stated. Bonuses cannot be withdrawn until the full wagering requirement has been met. Maximum bet while a bonus is active is AU$10 per spin or hand unless otherwise specified. Violation of bonus terms may result in forfeiture of the bonus and any associated winnings. Free spins are valid for 7 days from the date of award unless stated otherwise. Winnings from free spins are subject to a 30x wagering requirement.

Minimum deposit is AU$10. Minimum withdrawal is AU$30. We process withdrawals within 24 hours for verified accounts, though banking processing times may vary. Withdrawals are processed to the same payment method used for the deposit where possible. We reserve the right to conduct enhanced due diligence (EDD) before processing withdrawals. All withdrawals are subject to identity verification in accordance with our KYC policy. We do not accept payments from third parties. Deposits and withdrawals must be made in your own name and from accounts you own.

Ozwin Casino is committed to responsible gambling. We provide tools including deposit limits, loss limits, session time limits, reality checks, and self-exclusion. These tools are available in your account settings. If you believe you may have a problem with gambling, we encourage you to use our self-exclusion facility and to seek assistance from relevant support organisations including Gambling Help Online (gamblinghelponline.org.au) and the National Gambling Helpline (1800 858 858).

All games are operated using a certified Random Number Generator (RNG) system regularly audited by independent third-party testing agencies. Game results are entirely random and cannot be influenced by the Casino or players. We reserve the right to void bets and reclaim winnings if we determine that technical errors have affected game outcomes, or if we have reasonable grounds to suspect fraudulent activity, collusion, or exploitation of a software fault.

You agree not to engage in: • Fraudulent activity or use of stolen payment instruments; • Collusion with other players; • Use of automated software, bots, or any artificial intelligence to gain unfair advantage; • Exploiting software bugs or glitches; • Money laundering or any activity that violates applicable laws; • Harassment or threatening behaviour toward Casino staff or other players. Violation of these prohibitions will result in immediate account suspension, forfeiture of funds, and potential referral to law enforcement authorities.

We collect and process your personal data in accordance with our Privacy Policy and the Australian Privacy Act 1988 (Cth). By using the Casino, you consent to the collection and processing of your personal data as described in our Privacy Policy. We implement appropriate technical and organisational measures to protect your data. We do not sell your personal data to third parties. Data may be shared with regulatory bodies, law enforcement, and payment processors as required by law.

To the maximum extent permitted by applicable law, Ozwin Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Casino. Our aggregate liability to you shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim. We are not responsible for internet connection interruptions, device malfunctions, or any third-party service failures.

These Terms shall be governed by and construed in accordance with the laws of Curaçao. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Curaçao. For Australian consumer law protections, Australian players may also have recourse under the Australian Consumer Law (Competition and Consumer Act 2010) to the extent applicable.

For questions regarding these Terms and Conditions, please contact our support team: Email: support@ozwincasino.com Live Chat: Available 24/7 via the Casino website Post: Ozwin Casino, Customer Support, PO Box 1234, Sydney NSW 2000 We aim to respond to all enquiries within 24 hours during business days.